Questions?
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Shipping
How long does shipping take?
We have 2 options:
Economy:
Our Standard Economy Shipping takes 1-5 business days. (Generally takes 2-3 days)
Express Shipping:
Our Express shipping option takes 1-2 business days. (Generally takes 1 day)
Shipping Cost:
Economy: R65 Nationwide
Express Shipping: R149.99
Please Note: At this time we can only ship in South Africa 🇿🇦
However if you are from another country, please reach out to us on whatsapp or email and we will try and make a plan.
Payment Options
1. Credit & Cheque Cards
We accept Visa and Mastercard.
2. Instant EFT:
Instant EFT allows you to make an Electronic Funds Transfer (EFT).
3. Zapper:
Zapper is a free ‘scan to pay’ app that makes payments convenient and secure for online shoppers.
4. MobiCred
Mobicred is a simple & convenient credit facility that allows you to safely shop online. Your Mobicred account allows you to make one single monthly payment for all your purchases with a revolving credit limit.
5. Normal EFT
Please see "How to do a Normal EFT?" in the Questions Section.
How to do a Normal EFT?
Please contact us on 0748820903, 0636579916 or at info@theherbalist.co.za so that we can generate an invoice for you.
Subscriptions
How Subscriptions Work
Order your Subscription:
Subscription products can with other subscription products, please do not order any once-off products along with subscription products.
If you would like to order a non subscription product along with your subscription so that you do not have to pay for shipping twice, please contact us.
Your Order will then be Processed on the Same Day of Every Month:
Please note that if your order happens to be processed on a weekend, your order will be shipped on Monday morning.
Cancel Anytime after the First 32 Days
Refunds
Please click here to see our refund policy.
Where are You Based?
We manufacture our products in Durban, South Africa. However if you want to find our products in a physical store near you, please visit the Retail Stores page
Whatsapp Us or Give Us a Call
Click here to send us a Whatsapp or call us on (074) 882-0903